Your FASRC Unix username does not contain any symbols, and is not your email address/Harvard Key. It contains only letters and possibly numbers. For example: jharvard is a username, while jharvard@harvard.edu is not.

CLUSTER LOGIN

So, for example, when you log into VDI or our Portal you will use your FASRC username and password. Like:

Username: jharvard
Password: *********

When you SSH to a cluster login login node you will use your FASRC username, password, and two-factor code. Like:

ssh jharvard@login.rc.fas.harvard.edu (The @ here signifies what node to connect to. It’s not a part of your username.)
Password:
Verification code:

NOTE: You will NOT see any dots or typing in the Password or Verification Code fields when you  SSH.

EXCEPTIONS

There are some exceptions:

1. When connecting to the FASRC VPN, you will need to use your username + a VPN realm name. That realm name is almost always @fasrc unless you access a different realm for your work (for example, if you are in the NCF you will use @fasse).
   Example: User jharvard would connect to the VPN as jharvard@fasrc
   
2. When connecting to a lab share via Samba (aka SMB, CIFS, ‘mapped drive’), you may need to prefix your username with our Samba domain name. See the following doc for more information on mapping shares: Mounting Storage on Desktop or Laptop
3. When resetting your password, you will use your email address to request a password reset. This is the only place where your email address is used.
   

HARVARD KEY

If a system requires your Harvard Key/Email address, that will be made clear in the login form details.

The account you requested from Research Computing, with username ____ , has been created.
You will be unable to login until you reset your password via the RC password reset link: https://portal.rc.fas.harvard.edu/pwreset/
If you requested access to the FASRC cluster, Spinal instruments, etc. you will be notified in a separate email when access is available. (Except where we are re-sending this email.)

Please be aware that you will be subscribed to our notifications mailing list. Membership in this list is a requirement for all account holders.

FASRC Cluster Accounts
Please see our Getting Started guides which contain instructions for VPN & authentication, running jobs, and the software available on the cluster.

Quickstart: https://docs.rc.fas.harvard.edu/kb/cluster-quickstart-guide/
Access: https://docs.rc.fas.harvard.edu/kb/access-and-login/
Running Jobs: https://docs.rc.fas.harvard.edu/kb/running-jobs/
Software: https://portal.rc.fas.harvard.edu/apps/modules
Groups/Cluster Acccess: https://docs.rc.fas.harvard.edu/kb/additional-groups/
Training options can be found on the RC Training Page: https://www.rc.fas.harvard.edu/training/

Other Harvard FAS Research Computing accounts
For all other types of Harvard FAS Research Computing services (except Spinal), logins may prompt for a “Verification code”, which is a two-factor authentication method.
For more information and instruction, please see
https://docs.rc.fas.harvard.edu/kb/openauth/

Harvard FAS Research Computing VPN
If you are trying to access disk stores, or traveling and require the Harvard FAS Research Computing VPN, that can be accessed at
https://vpn.rc.fas.harvard.edu/

Other
For other Harvard FAS Research Computing-related materials, please see our documentation and FAQs at
FAQs: https://docs.rc.fas.harvard.edu/kb/access-and-login/
Documentation: https://docs.rc.fas.harvard.edu/

Support:
If you should have further questions, please contact us through our help page at:

rchelp@rc.fas.harvard.edu

Best regards,
Harvard FAS Research Computing
http://www.rc.fas.harvard.edu/